415.738.4758
Get RSS Feed

Why can't I receive emails?


Question
All of a sudden I am unable to receive emails. I can send emails fine, though. What is wrong?
Answer
Most likely, your mailbox is full. So when people try to send emails, the server sends them a message back saying that it can't receive anymore emails because your mailbox is full. If you connect with POP, this means you haven't setup your mail program correctly, because it should be deleting old messages off the server when it downloads them. So speak with your local tech support or see our Email Setup Guide for some tips. If you connect with IMAP, you may need us to increase your mailbox size, to allow for more space for your growing needs. Please contact us immediately so we can help.

Resources

pdf Email Setup Guide
This is a generic guide which will help you setup a basic account on your computer's mail program, so that you can download your mail to your computer.

Related Questions


Comments

Name*
Comment*
Verify Word
To help us fight spam, please enter the word shown below.