Josh joined our growing team in 2007 in order to help the customer service needs of our growing CMS community, but he quickly transitioned into his current position as Project Manager when we recognized his talents for communication and organization. He is still responsible for some backup customer service but his primary duties include guiding clients' projects from concept to completion. He makes sure our clients articulate their vision and then in turn ensures that we understand and implement that vision accurately and on budget.

Josh is married and has four children. And in case the name didn't give it away, he is also Chad's older brother, which significantly increases the number of Crate Media Employees who speak Tok Pisin.